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    Frequently Asked Questions

    Have a question that isn't answered below? Shoot us an email or submit an inquiry and we'll get right back to you.

    • When should I place my delivery order?

      Delivery orders must be placed at least two business days prior to the delivery time.

    • When should I place my full-service order?

      Full service orders must be placed at least a week before the event takes place.

    • When can deliveries be made?

      We are open Monday through Saturday from 7 AM to 9 PM. The earliest we can depart for your delivery is 7 AM. We are closed on all Sundays and national holidays except for Labor Day and Memorial Day.

    • What's the minimum for my order?

      All delivery minimums are before taxes and delivery fees. During weekdays, all deliveries except dinner deliveries must be at least $150. Dinner orders have a $200 minimum. On Saturdays, we have a $250 food & beverage minimum. Full service events have a $1000 pre-tax minimum.

    • How much is delivery & setup?

      B.Lin Catering delivers to Washington, DC, Maryland, and Virginia. Delivery fee is dependent on distance and service type with delivery fees starting at $30 (for drop-offs). Orders including rental equipment pickups are charged an additional fee per delivery. Please consult with your event planner for special set-up needs and additional pricing that may apply.

    • When do I need to pay if I'm a corporate client?

      Drop-offs:

      • No deposit required
      • If it’s your first order, the entire cost must be paid before the delivery
      • For recurring orders, payment can be accepted after delivery and up to net 30, though ahead of time is preferable

      Full-service:

      • For first-time clients a 50% deposit is required
      • For recurring clients we require a 50% deposit on orders larger than $2,000 with remaining balance due on day of event unless we have your card on file, which we will charge following the event.
    • When do I need to pay if I'm planning a private event?

      Drop-offs: You must have paid for the order in its entirety before the event. No 50% deposit is required.

      Full-service: A 50% deposit is required upon signing your contract with the remaining balance due on or before the event.

    • When do I need to pay if I'm a wedding client?

      A 50% deposit is required upon signing your contract and then an additional 25% is due 30 days before the event. The remaining balance is due the day of the event.

    • How will I keep the food warm?

      We will come with the food hot & it will be able to maintain warmth for ~30 minutes. For additional time between drop-off and serving, or for food that is to be available over a long period of time (appetizers, for example) we recommend also purchasing disposable chaffing sets or, for full service events, renting stainless steel sets (both of which we can provide).

    • What will my food be served on?

      Your corporate drop-off order will be presented on disposable platters and trays along with labels and serving utensils. If specified, disposable chaffing sets and flatware are available at an additional charge. B.Lin Catering can also provide porcelain platters, stainless chafing dishes, glasses, silverware, tables, chairs, and staff as requested.

    • How can I pay?

      We accept Visa, MasterCard, Discover & American Express, check, and bank transfer. Payment by credit card includes an additional 3.4% processing fee, which goes in full to fees we pay.

    • What's the cancellation policy for my delivery?

      • There is no penalty if notice is given at least 48 hours before the event (2 business days).
      • 1 business day constitutes a fee of 25% of the invoice.
      • Day-of cancellations have a 50% of the total invoice penalty.
    • What's the cancellation policy for my full-service event?

      • There is no penalty if notice is given 3 months before the event .
      • Cancellations made less than 3 months before the event have increasing penalties, however there are no penalties if the event is rescheduled.
      • Cancellations made less than 48 hours before the event must still be paid in full except for in the instance unforeseen disasters in which a state of emergency has been declared.
      • Consult with your event planner for more detailed cancellation policies.
    • What's the cancellation policy for my wedding?

      • There is no penalty if notice is given 3 months before the event .
      • Cancellations made less than 3 months before the event have increasing penalties, however there are no penalties if the event is rescheduled.
      • Cancellations made less than 48 hours before the event must still be paid in full except for in the instance unforeseen disasters in which a state of emergency has been declared.
      • Consult with your event planner for more detailed cancellation policies.
    • What about staff?

      Our professional staff, including event coordinators, chefs, servers and bartenders, is available upon request. Consult with your event planner to decide how many & what type of staff you need.